B2B Data Glossary

A curated glossary of B2B data and outbound terminology, written to help revenue teams align on definitions and best practices.

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A

1 term
Account based marketing

A B2B strategy that focuses sales and marketing efforts on specific high-value accounts instead of a broad audience.

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B

2 terms
Bounce rate

The percentage of sent emails that fail to deliver, used to track list quality and delivery risk.

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Buying committee

The group of stakeholders involved in a B2B purchase, often including decision-makers, influencers, and end users across the account.

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C

2 terms
Catch-all domain

A domain that appears to accept mail for most addresses, making mailbox validity uncertain.

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CCPA/CPRA compliant data

B2B data collected, processed, and handled in a way that aligns with California privacy rules, including requirements around notice, sharing, and consumer rights.

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D

5 terms
Data decay

The gradual loss of accuracy in B2B contact and company data over time as emails, phone numbers, job titles, and other details become outdated.

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Data enrichment

The process of adding or updating missing contact and company details so records are more complete, accurate, and useful for targeting and outreach.

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Direct dial

A phone number assigned to a specific person or extension, allowing callers to reach them without going through a company’s main line or switchboard.

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DKIM

An email authentication method that uses a digital signature and a DNS record to help verify that an email was sent legitimately and was not changed in transit.

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DMARC

A protocol that helps prevent domain spoofing by checking whether email aligns with SPF or DKIM and applying your published policy.

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E

3 terms
Email deliverability

The ability of an email to reach the recipient’s inbox instead of bouncing, getting blocked, or landing in spam.

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Email verification

A process that checks whether a contact can receive messages to reduce bounce risk and improve list quality.

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Email warm-up

The gradual process of increasing sending volume from a new domain or mailbox to build trust with mailbox providers before sending at scale.

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F

1 term
Firmographic data

Company-level attributes such as industry, employee count, revenue, and location used to segment, qualify, and prioritize accounts.

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H

1 term
Hard bounce

A permanent delivery failure, usually because the mailbox does not exist or is rejected.

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I

3 terms
Ideal customer profile

A description of the type of company most likely to buy from you and get the most value from your offer, usually based on firmographic traits like industry, size, and location.

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Inbox placement

The measure of whether a delivered email reaches the inbox instead of landing in spam, junk, promotions, or another filtered folder.

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Intent data

Behavioral signals that suggest a company is actively researching a topic, category, or problem related to what you sell.

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L

2 terms
Lead-to-account matching

The process of linking an individual lead to the correct company account in a CRM so ownership, engagement, and reporting roll up to the right business.

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List hygiene

The ongoing practice of cleaning and maintaining a contact list by removing invalid, risky, or inactive addresses.

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N

1 term
NAICS code

A standardized number used to classify a business based on the industry it primarily operates in

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R

2 terms
Rate limiting

When a provider defers messages because you are sending too fast for their trust level.

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Role-based email

A shared inbox like info@ or sales@ that is not tied to a single person.

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S

5 terms
Sender reputation

The trust mailbox providers place in your sending domain or IP based on factors like bounce rates, complaints, and engagement.

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SIC code

A four-digit industry classification code used to group companies by their main business activity.

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Soft bounce

A temporary delivery failure caused by throttling, mailbox limits, or short-term server issues.

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SPF

An email authentication method that uses a DNS record to specify which mail servers are allowed to send email on behalf of a domain.

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Suppression list

A do-not-email list that prevents unsubscribed, bounced, complained-about, or otherwise excluded addresses from receiving future emails.

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T

1 term
Technographic data

Information about the software, tools, and technology stack a company uses, which helps teams segment and prioritize accounts.

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